Shipping policy

Shipping Policy – Maison Viloski

At Maison Viloski, we are committed to delivering your order with efficiency and care.

Order Processing
All orders are processed within 2–5 business days. Please note that during peak periods, processing times may be slightly extended.

Shipping Time
Once shipped, delivery typically takes:

• South Africa: 3–7 business days

• International: 5–12 business days

Shipping times may vary depending on your location and external courier delays.

Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.

Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email to monitor your delivery.

Customs & Duties (International Orders)
Maison Viloski is not responsible for any customs fees, duties, or taxes applied by your country.

Lost or Delayed Orders
If your order is delayed or lost, please contact us at maisonviloski@gmail.com, and we will assist you as quickly as possible.

Incorrect Address
Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.

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Built for performance. Delivered with precision.
Maison Viloski